WhatsApp Integration Settings

Integration Status

* Disabled

💬 Bilingual AI assistant (English & Spanish)
📅 Appointment booking via WhatsApp
🤖 24/7 automated lead response
💳 Zelle deposit collection with QR code
📊 Lead qualification & scoring

WhatsApp Configuration

WhatsApp Business Number

Your WhatsApp Business phone number (include country code)

Business Display Name

Name shown to customers in WhatsApp conversations

Business Type

Default Language

Custom Greeting Message (Optional)

Leave blank to use the default AI greeting

Services & Pricing

Configure your services so Rachel/Lina can provide accurate pricing and help customers book.

Deposit Required?

Booking Integration

Choose where Rachel/Lina should book appointments when customers want to schedule.

Booking System

Webhook URLs

Configure these URLs in your Twilio WhatsApp Sandbox or Meta Business settings.

Incoming Messages Webhook

https://aiagent.ringlypro.com/api/whatsapp/webhook

Status Callback URL

https://aiagent.ringlypro.com/api/whatsapp/status

Twilio Sandbox Setup:

Go to Twilio Console -> Messaging -> Try it out -> Send a WhatsApp message
Click "Sandbox Settings"
Paste the webhook URLs above
Save your changes
Join the sandbox by sending "join [your-code]" to +1 415 523 8886

Need Help?

Sandbox Mode: You're currently using the Twilio WhatsApp Sandbox for testing. For production, you'll need to apply for a WhatsApp Business Account through Meta.

Twilio WhatsApp Documentation ->

WhatsApp Business Integration